Walk-In Showroom and Service Center
For nearly 40 years, The Watchmaker has proudly served as a cornerstone of the local Stoneham, MA small business community. To this day, a large quantity of our day-to-day operations include directly serving local members of the community who visit our Service Center, and all of our customers are always welcome to visit in-person.
Hours and Walk-In Policies
Our daily hours are as follows
Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Walk-In Battery Service
|
Battery Replacement Service Level |
Services Performed |
Price |
|---|---|---|
| Level 1 Battery Service
(avail only on basic/fashion watches) |
|
$25.00 |
| Level 2 Battery Service |
|
$65.00 |
| Level 3 Battery Service |
|
$95.00 |
| Level 4 Battery Service |
|
$135.00 |
Certain models and/or complications subject to a minimum or maximum level of battery service. Higher end pieces will require higher level services. All prices and estimated completion times subject to review and adjustment as appropriate at the discretion of The Watchmaker. We do not offer refunds on battery replacements or labor charges. Should a watch need more repair after a recent battery replacement, we are glad to apply the previous charges toward a comprehensive repair. For more information about our Basic Repair Process, please see our Service Department Homepage for more information.
Other Common Walk-In Services
Basic Battery Clock Service: $95.00 and up.
The Watchmaker provides basic service on simple, battery operated clocks, usually comprising the replacement of the movement and hands as appropriate. A Basic Battery Clock Service generally includes a two-year performance warranty.
Watch Band & Bracelet Sizing: $25.00 and up
The Watchmaker is able to size nearly all bands and bracelets to the comfort of the wearer. So as to save you from unnecessary repeat visits to our facility, we highly recommend that the person who will be wearing the watch be present in-shop when the bracelet is sized. Rubber bands which much be cut to size will not be sized under any circumstances unless the intended wearer is present in-shop. Complimentary sizing is available on all watches newly purchased from our showroom or special-ordered.
New Watch Strap, Band or Bracelet: pricing varies
The Watchmaker stocks a large selection of non-model-specific high quality straps, bands, and bracelets in multiple styles and colors from Hadley-Roma, and is able to assist you in finding replacement options for any timepiece. If we do not have a specific manufacture, style, color or material of strap, band or bracelet in stock, we are able to special-order anything appropriate alternatives or replacements on request.
Spring Bar Set: $15.00
New straps, bands, and bracelets include requisite connecting hardware. Replacement spring bars are sold as a set (2).
Bench Charge: $95.00 and up
For minor adjustments, installations and repairs. Typically includes check of timekeeping, water-resistance, minor repairs/adjustments as needed, light cleaning of case and band.
Watch Repair Service: Please see our Service Department Homepage for more information.
Jaeger-LeCoultre Atmos Clock Service: Please see our Jaeger-LeCoultre Atmos Service Center Homepage for more information.