The Watchmaker’s trained staff are always glad to assist you or to help to answer any questions you may have. 

If you have any questions about our common repairs policies and process, see our Service Department Homepage.

If you are looking for instructions for submitting a timepiece for estimation, see our Repair Form and Shipping Instructions

If you are looking for more information about warranty service for your Oris watch, see our Oris Service Center Homepage

If you are looking for Oris bands, straps, bracelets and other accessories, see our Oris Accessories Shop to browse by model and caseback number

If you have additional questions, or need to special-order an item, please fill out the form below to contact The Watchmaker’s customer service department. We will review your email and assign it to a team member that specializes in the appropriate department.  Please note responses can take several business days, especially if your query requires research or consulation with one of our watchmakers.

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