About

Ticky, our mascot

In the early 1970s, Jack Kurdzionak, a high school science teacher, began repairing watches for the local trade. By 1987, he and his wife, Terry, turned their passion for horology into The Watchmaker, a small, family-run repair shop just down the street from its current location. With a modest collection of watches for sale and a steady stream of repairs, the shop quickly became a local favorite.

After nearly 40 years in downtown Stoneham, The Watchmaker had outgrown its “little watch shop” roots.  In late 2024 we seized an opportunity to expand and purchased a modern office space in RoseTree Plaza, about half a mile north of our previous shop. The move was a game-changer—our repair facility grew from a cramped, 600-square-foot workspace to a spacious, 2,500-square-foot office filled with natural light. Located off the main street level, the new space also offers enhanced security and a more welcoming, professional environment for both clients and staff.

With the transition, we made the decision to focus solely on service, phasing out the retail sales of watches. This shift has allowed us to dedicate ourselves entirely to providing exceptional repair and maintenance services for timepieces, and it’s been one of the best decisions we’ve ever made.

Over the years, The Watchmaker has grown into a trusted destination for watch owners who need their important timepieces serviced. We are proud to serve as an authorized service center for some of the world’s most prestigious Swiss brands, including Oris, Cartier, Montblanc, Baume & Mercier, Jaeger-LeCoultre Atmos, Tag Heuer, and more. Specializing in factory-level service, our facility is comprehensively equipped to meet the highest standards of care for modern Swiss timepieces.

Now retired, Jack and Terry remain active and reside in New Hampshire. Today, The Watchmaker is led by their son, David, who grew up immersed in the family business and has been involved since his junior high school days. Under his leadership, we continue to honor the tradition of excellence that began with his parents while embracing the future of fine watch repair.

In December 2021, the story of the professional legacy of the Kurdzionak Family was featured

in the American Watchmaker Clockmaker Institute’s Publication ‘The Horological Times’ 

 Founder Jack Kurdzionak, at the counter of the original Watchmaker location (left) and, Jack and his son, current owner Dave Kurdzionak attending a awards show honoring family-owned Massachusetts businesses (right)