About

Ticky, our mascot

Our founder, Jack Kurdzionak, began repairing watches for the local trade in the early 1970s while working as a high school science teacher.  In 1987 he and his wife Terry opened The Watchmaker in a small shop just down the street from its current location.  It was the quintessential “mom and pop” repair shop, with a few dozen watches for sale and lots of watches to repair.

The shop has grown considerably over the years, and we are proud to be an authorized dealer and service center for some of the world’s finest Swiss watch brands. The Watchmaker specializes in factory-level service on modern Swiss Timepieces. Our facility is superlatively qualified and comprehensively equipped to provide after-sales service for most major Swiss brands and, in addition, serves as an official service center for Oris, Cartier, Montblanc, Baume & Mercier, Jaeger-LeCoultre Atmos, Phillip Stein and Victorinox. Now retired, although still extremely active professionally,  Jack and Terry reside in New Hampshire. The Watchmaker has passed to their son David.  David was raised in the business, and has been working at the shop in some capacity since junior high school.

 Founder Jack Kurdzionak, at the counter of the original Watchmaker location (left) and, Jack and his son, current owner Dave Kurdzionak attending a awards show honoring family-owned Massachusetts businesses (right)

Despite the changing times, The Watchmaker continues to do business as is always has; placing a premium on successful and high-quality watch repair over all other factors.

We are proud of our industry affiliations, and are active in both the American Watch and Clockmakers Institute, the nation’s premier horological professional association, as well as the local chapter of the Massachusetts Watch and Clockmakers Association.  Founder Jack Kurdzionak is a former AWCI President,  Owner David Kurdzionak currently serves as the Chairman Emeritus of the MWCA,  while Master Watchmaker Steven J. Boynton serves as the organization’s Vice President. In December 2021, the story of the professional legacy of the Kurdzionak Family was featured in the American Watchmaker Clockmaker Institute’s Publication ‘The Horological Times’