Returns & Exchanges
Return Policy
- Return Window: Products must be returned within 14 days of the original purchase date.
- Condition for Return: To be eligible for a return, items must be in their original, unopened, and intact packaging.
- Exclusions:
- Sale Items: Watches purchased on sale are not eligible for return, except in specific circumstances. These include:
- Defective Products: If the watch is found to be defective upon receipt.
- Not as Described: If the received watch significantly deviates from the description provided at the time of purchase.
- In these cases, the customer should contact our support team immediately for assistance and further instructions.
- Sale Items: Watches purchased on sale are not eligible for return, except in specific circumstances. These include:
Please ensure all return conditions are met. This policy is strictly adhered to in order to maintain the quality and integrity of our products.
Shipping charges are non-refundable, a restocking fee of $10 or 10% will apply on all returns.
Labor charges are not refundable.