Returns & Exchanges

Return Policy

  1. Labor and Shipping Charges: Non-refundable.
  2. Strap Orders: Returnable within 14 days if in original, unused condition and packaging.
  3. Restocking Fee: May apply to all returns unless due to our error.  Typically $10 or 10% of the purchase price
  4. Damaged/Defective Items: Contact us immediately with photos for assistance.

To start a return, email us at bostonwatchco@gmail.com. Refunds are processed within 5-7 business days after we receive your item.