Repair Pricing & Shop Policies
The Watchmaker offers walk-in repair service with no appointment necessary. Many basic repairs that take weeks/months to go to the manufacturer can be done on a “while you wait” basis. This includes most battery replacements and minor bracelet repairs.
Common Repair Costs:
While-You-Wait Battery Replacement $15.95 (including tax) and up. Includes new battery and professional installation. We do not use customer-supplied parts or batteries.
Battery Replacement including basic water-resistance testing: $20.95 and up.
Battery Clock Repair (movement replacement) $50 and up.
Bracelet Sizing (removal or addition of links) $17.50 and up.
Bracelet Sizing on watches purchased @ The Watchmaker is usually no charge.
Replacement of bracelet spring bars (pair) $9.41 + tax.
Basic bench charge for any watch being left for repair $65.
Estimates on modern watches without complications are generally no charge. If there will be a charge for an estimate you will always be notified in advance.
Estimates on vintage watches $75 and up. This amount can be applied toward the approved repair.
We do not offer refunds on battery replacements or labor charges, no exceptions. Should a watch need more repair after a recent battery replacement, we are glad to apply the previous charges toward a comprehensive repair.
During the repair process you can enter your order ID into our online status system for an update on where the watch is in the process, as well as an anticipated ship date. We make no guarantees on time-frame of a repair. We strive to complete repairs in a timely manner and on schedule and, when asked, we provide our best estimate as to when a repair may be completed based on where it is in the process. The anticipated date of completion may be subject to change at any time during the repair process.