This form is for you to print out and mail with your watch. It is not a form to fill out online because we cannot diagnose your problem or give you an estimate without inspecting your watch. PLEASE PRINT CLEARLY Name: ___________________________________________________ Street Address: ____________________________________________ Apt. or Unit: ___________________ City: Daytime Phone: ( ) ______-______________ extension ________ Evening Phone: ( ) ______-______________ email address: __________________________________________ Brand of Watch: ________________________________________ Model or Serial Number (if applicable): _______________________ Declared Value (this is the amount we should insure your watch on its return) $_________________ PLEASE DO NOT SHIP YOUR ORIGINAL BOX. IT WILL NOT BE RETURNED. Please describe the problem you are having with your watch, or provide instructions (e.g., change battery, check water resistance). Please be specific.
The Watchmaker
recommends that you send the watch via the carrier of your choice, insured
for whatever you feel is the replacement value. Please do not ship the
watch in any packaging that you would like back, it is impossible for us
to keep your watch and it's box together due to the volume of watches that we
handle. After receiving and inspecting your watch we will contact you with a
repair estimate (if requested), usually within 7-10 business days. There is a $25
charge for the estimate, which includes return shipping if the estimate is
declined. Please note items requiring
high value insurance will incur additional shipping charges. Upon approving
your watch repair, we will request a credit card number to begin work. We
accept Visa/Mastercard/Amex/Discover and personal checks. Please call or
email if you have any questions about sending your watch to us. Please ship your watch to: 781-438-6977 |
